In my experience… problem-solvers are a leader’s secret weapon
In a previous role I had accountability for quality-engineering (aka testing) at a software company. Our job was to find defects in the...
Client Comments
"We don't actively manage delivery."
"Why aren't we meeting targets?"
"Why are we doing this now?"
Our
Observations
PLANNING GAP
CAPABILITY GAP
INFORMATION GAP
Our Conclusions
Lack of focus =
need for strategy
Lack of expertise =
need for enablement
Lack of knowledge =
need for alignment